Thanks for shopping at Express Publishing
If you changed your mind with your purchase, we're here to help. You can return any of your purchases to us for a full refund.
If you wish to return an item, you have 14 calendar days from the date of delivery to let us know. All you need to do is fill in this return form and send it back to us via email or post. Please, note that you must send it back within 14 calendar days from the submission of the return form.
Any product you wish to return must be in the same condition you received it and in the original packaging. Also, don’t forget to include the receipt or proof of purchase in the return package.
Once we receive your item, we will notify you on the status of your refund after inspecting the item. If the condition of the returned item is approved, we will issue a refund to your original method of payment.
You will receive the credit within 14 working days from the delivery of the returned product. Please, note that delays may occur depending on your card issuer's policies.
The shipping costs of the return are not covered by us.
You will be responsible for paying for the shipping costs for any returns you make. Keep in mind that shipping costs are non¬refundable. When you receive a refund, the cost of shipping will be deducted from your refund.
In the event of company or product error, Express Publishing will cover all the shipping costs associated with the return or replacement of the order.
If you change your mind regarding a purchase of a digital product (i.e. DigiBooks applications and / or downloadable ieBooks and / or Interactive Whiteboard Software) delivered in the form of an activation code or a serial number, we will happily issue you a refund provided you notify us within 14 days of the purchase date.
Please note that for your order to be eligible for return is it mandatory that the activation codes and/or serial numbers you wish to return, are NOT used to download, or activate any digital material. Our tech team will be verifying whether the above conditions are met before issuing the refund and you will be notified accordingly.